Contact our energy experts
Shortcuts for frequent tasks
Do it yourself on your personal account
How can we help you?
Try our support via email. You'll receive the best service; everything is in writing and it also allows us to bring experts into the conversation to answer any questions you may have.
Talk to our customer service team, try it now > hola@octopusenergy.es
Customer service
Installation Service
If you smell gas or suspect of a leak, call the 112 emergency number.
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We know that many people are facing incredibly tough circumstances due to rising prices, and energy bills can make things even tougher.
We have lots of tools and resources you can use to take control of your bills, as well as initiatives for those who need it most.